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GTM Engineer: Customer Experience & Lifecycle

EquinixDallas, United States · Denver, United States · Redwood City, United States · Tampa, United States · New York City, United States · Toronto, CanadaIndividual contributor

Builds AI-powered post-sale workflows and automations across Customer Success, support, and delivery

What you’d own

  • automate research, preparation, and follow-up around customer conversations
  • develop onboarding and adoption automation to accelerate time-to-value
  • create intelligent support routing, case deflection, and delivery automation
  • turn field ideas into production-ready solutions for GTM teams
  • mature citizen-built agents and automations into governed capabilities
  • understand process friction and intended outcomes before building
  • partner with engineering and IT on technically complex builds
  • run data-driven experiments and scale successful workflows into infrastructure

From the posting

See the full posting for context and requirements

This is a summary; check the source posting for complete, current requirements.

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