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GTM Engineer, Post-Sales

ProfoundNYC, USIndividual contributor

Builds post-sales customer lifecycle automation for health and renewal signals

What you’d own

  • build automated customer health scoring across the book of business
  • design expansion signal detection for account managers
  • automate onboarding, usage reviews, and adoption nudges
  • build renewal risk scoring 60 or more days before renewal
  • generate business review materials from usage and ROI data
  • analyze calls to identify and deploy customer AI use cases
  • build routing logic for new customer handoffs
  • manufacture tools the post-sales team can run independently

From the posting

See the full posting for context and requirements

This is a summary; check the source posting for complete, current requirements.

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