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Profound

GTM Engineer, Post-Sales

NYC, Union Square, USIndividual contributor

Builds post-sales automation for customer health, renewals, expansion, and lifecycle workflows

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What you’d own

  • build automated customer health scoring across accounts
  • design expansion signal detection for account managers
  • automate lifecycle touchpoints, onboarding, reviews, and nudges
  • build renewal risk scoring 60 or more days before renewals
  • generate business review materials from usage and ROI data
  • analyze calls to identify and deploy customer AI use cases
  • build routing logic for new customer handoffs
  • manufacture tools the post-sales team runs independently

From the posting

See the full posting for context and requirements.

Compensation

  • USD 130,000–200,000 annual base

Location and working arrangement

NYC, Union Square, US. On-site.

This is a summary; check the source posting for complete, current requirements.

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